Frequently Asked Questions

Follow these steps:

1. Navigate to the ChatGPT page where the "Save as PDF" button is located.
2. Click the dropdown arrow next to the button and select "Manage Subscription."
3. Complete the cancellation process as directed.

If you don't see the "Manage Subscription" option, ensure you're logged into the account associated with your subscription. Contact support if further assistance is needed.

To manage your subscription, follow these steps:

1. Go to the ChatGPT page with the "Save as PDF" button
2. Click the dropdown arrow next to the button
3. Select "Manage Subscription"
4. From there you can:
   • Update your subscription plan
   • Modify payment details
   • View billing history
   • Update account information

The "ChatGPT to PDF" service operates independently of ChatGPT Plus or Pro subscriptions. Even if you have a ChatGPT subscription, you will need to activate a separate subscription specifically for the "ChatGPT to PDF" tool.

To get started:

1. Visit the chatgpt.com web app
2. Press "Save as PDF" until the free trial plan is over
3. Log into the account that will be associated with your "ChatGPT to PDF" subscription
4. Buy a subscription plan suitable for your needs

If you have already subscribed and are still experiencing issues, contact Support with the email linked to your subscription, and they'll assist you further.

If you can't locate your subscription, follow these steps to restore access:

1. Navigate to the paywall page where you would normally see subscription options.
2. Click the "Restore Subscription" button. This will sync your active subscription with your account.
3. Once restored, go to the "Manage Subscriptions" section. Here, you can view your invoices and manage your plan.

If the issue persists, ensure you're logged into the correct account associated with your subscription. For further assistance, contact Support with your subscription details.